Hello — I'm Monika

Monika Dhillon — HR Business Partner in talent management and employee experience.

Over the last seven years I've worked across manufacturing, gaming, retail and edtech — helping teams hire well, develop the people they have, and build workplaces that feel a little more thoughtful.

Monika Dhillon — HR Business Partner

eNPS 45→50 in one year

ADC designed & run for 25 HiPos

700+ employees catered to as an HRBP at a time

5 industries: mfg, gaming, retail, edtech, SaaS

About

I think of HR less as a set of policies and more as the quiet work of helping people do their best in the roles they're in. Across Lixil, Junglee Games, Lenskart, Cuemath and RTDS, I've spent time on succession planning, performance conversations, onboarding and the small everyday rituals that shape how a team feels.

I like the parts of the job that involve listening carefully, asking better questions, and making things a little clearer for the people around me.

Focus Areas

What I focus on.

A few areas I've spent the most time in.

A · Succession Planning

Architecting leadership pipelines that make critical roles defensible. Identifying HiPos, designing development journeys, and running the assessment centres that produce succession decisions the business can act on.

  • 01Assessment & Development Centre design & delivery for 25 HiPos
  • 02Individual Development Plans tied to business outcomes
  • 03Competency frameworks that make leadership readiness legible

Signature Program

The LEAP Framework.

LEAP is the succession architecture I built at Lixil — a structured way to turn high-potential talent into leadership readiness. It runs on a simple four-step loop: Identify → Assess → Develop → Deploy, anchored in a competency framework and an Assessment & Development Centre that produces decisions the business can act on.

  1. 01

    Identify

    Spot HiPos against role-critical competencies.

  2. 02

    Assess

    Run the ADC — evaluate leadership readiness.

  3. 03

    Develop

    Individual Development Plans tied to business needs.

  4. 04

    Deploy

    Move ready talent into succession-critical roles.

Experience

Where I've worked.

  1. Dec 2025 — Present

    Lixil

    HR Business Partner, Talent Management — India, IMEA

    Designed and launched LEAP, a structured succession planning and organizational development framework to identify, assess, and develop high-potential talent across India. Ran an Assessment & Development Centre (ADC) for 25 HiPo candidates using competency frameworks to evaluate leadership readiness, and crafted individualized development journeys aligning growth plans with business-critical capability needs. Owns the Management Trainee and Summer Internship Programs end-to-end for a cohort of 25, led an onboarding redesign to accelerate time-to-productivity, manages the annual performance cycle for India, and serves as Local HRBP for the Digital team.

  2. Sep 2024 — Dec 2025

    Junglee Games

    Assistant Manager, Employee Experience

    Led employee experience for 250 employees — driving engagement, retention, and policy compliance. Moved eNPS from 45 to 50 through strategic interventions and employee connects, monitored early attrition triggers and supported succession planning, ran quarterly Pulse Surveys with leadership-led corrective actions, and spearheaded mentorship, engagement events, and the Quarterly Rewards & Recognition program.

  3. Jan 2023 — Sep 2024

    Lenskart

    Assistant Manager, Human Capital

    Managed the annual performance management process end-to-end, ensuring adherence to timelines and budgetary guidelines. Trained managers on delivering constructive feedback and appraisals, guided decisions on promotions and personnel movements, ran campus recruitment projects, designed monthly people-insight dashboards, and implemented the WFO transition policies.

  4. Nov 2021 — Jan 2023

    Cuemath

    Assistant Manager, HRBP

    Designed and executed performance management processes, coaching managers through cycles. Built and automated HR processes on the HRMS portal, handled grievances for 250–300 employees across India, the US, and Dubai, and led engagement initiatives including 1-on-1 and skip-level connects.

  5. Feb 2019 — Nov 2021

    Real-Time Data Services

    HR Business Partner

    Drove employee engagement initiatives and maintained HRIS data accuracy across the business. Managed end-to-end onboarding and documentation, and grew from Intern to HR Business Partner — earning 3 promotions in two-and-a-half years.

Skills

Things I work on.

Talent Management
Succession, HiPo identification, leadership pipelines
HRBP & Stakeholder Management
Business partnering, org design, workforce planning
Performance Management
Goal architecture, calibration, review cycles
Employee Experience
Onboarding, engagement, lifecycle design
Programs & Initiatives
AC/DC, MTIP, learning journeys
Rewards & Recognition
R&R frameworks, recognition rituals
Analytics & HR Systems
Darwinbox, SAP SuccessFactors, Workday, Oracle HCM
Change Management
Restructures, culture shifts, communications

Education

Education.

  • PGDM, Human ResourcesNMIMS · 2022
  • M.ComIGNOU · 2019
  • B.ComRamanujan College, Delhi University · 2017

Certifications: HR Business Partner · Managing Employee Problems · Communicating with Empathy — LinkedIn Learning.

Testimonials

What people say.

Monika is an outstanding HRBP with  exceptional strengths in relationship building, employee engagement, and conflict resolution. She fosters an environment of trust and collaboration across all levels of the organization, making her a valued partner to both leaders and employees. Her expertise in compensation and benefits has been key in creating competitive and fair packages that attract and retain top talent. I highly recommend Monika for any organization looking for a dedicated and strategic HR professional.

Ayush Goel

VP - Product, Customer Experience, Lenskart

She is a great HR leader and communicator when it comes to explaining intricate details of company policies and compliances which a senior person needs to understand in his/her early days at the organization. I highly recommend Monika if any organization is looking an HR who can be an amazing person and perform all HR related duties in best possible ways.

Mehul Shah

Senior Manager ASO, Junglee Games

Contact

Open to talent management leadership roles and HR speaking/panel invites.

If you'd like to chat about a role, a project, or just say hi, I'd love to hear from you.