Monika DhillonContact

Hello — I'm Monika

HR Business Partner working in talent management and employee experience.

Over the last seven years I've worked across manufacturing, gaming, retail and edtech — helping teams hire well, develop the people they have, and build workplaces that feel a little more thoughtful.

Get in touch See my experience
Monika Dhillon — HR Business Partner

About

I think of HR less as a set of policies and more as the quiet work of helping people do their best in the roles they're in. Across Lixil, Junglee Games, Lenskart, Cuemath and RTDS, I've spent time on succession planning, performance conversations, onboarding and the small everyday rituals that shape how a team feels.

I like the parts of the job that involve listening carefully, asking better questions, and making things a little clearer for the people around me.

Focus Areas

What I focus on.

A few areas I've spent the most time in.

A · Succession Planning

Architecting leadership pipelines that make critical roles defensible. Identifying HiPos, designing development journeys, and running the assessment centres that produce succession decisions the business can act on.

  • 01LEAP framework — succession architecture built at Lixil
  • 02Assessment & Development Centre design & delivery for 25 HiPos
  • 03Individual Development Plans tied to business outcomes

Experience

Where I've worked.

  1. Dec 2025 — Present

    Lixil

    HR Business Partner, Talent Management — India, IMEA

    Designed and launched LEAP, a structured succession planning and organizational development framework to identify, assess, and develop high-potential talent across India. Ran an Assessment & Development Centre (ADC) for 25 HiPo candidates using competency frameworks to evaluate leadership readiness, and crafted individualized development journeys aligning growth plans with business-critical capability needs. Owns the Management Trainee and Summer Internship Programs end-to-end for a cohort of 25, led an onboarding redesign to accelerate time-to-productivity, manages the annual performance cycle for India, and serves as Local HRBP for the Digital team.

  2. Sep 2024 — Dec 2025

    Junglee Games

    Assistant Manager, Employee Experience

    Led employee experience for 250 employees — driving engagement, retention, and policy compliance. Moved eNPS from 45 to 50 through strategic interventions and employee connects, monitored early attrition triggers and supported succession planning, ran quarterly Pulse Surveys with leadership-led corrective actions, and spearheaded mentorship, engagement events, and the Quarterly Rewards & Recognition program.

  3. Jan 2023 — Sep 2024

    Lenskart

    Assistant Manager, Human Capital

    Managed the annual performance management process end-to-end, ensuring adherence to timelines and budgetary guidelines. Trained managers on delivering constructive feedback and appraisals, guided decisions on promotions and personnel movements, ran campus recruitment projects, designed monthly people-insight dashboards, and implemented the WFO transition policies.

  4. Nov 2021 — Jan 2023

    Cuemath

    Assistant Manager, HRBP

    Designed and executed performance management processes, coaching managers through cycles. Built and automated HR processes on the HRMS portal, handled grievances for 250–300 employees across India, the US, and Dubai, and led engagement initiatives including 1-on-1 and skip-level connects.

  5. Feb 2019 — Nov 2021

    Real-Time Data Services

    HR Business Partner

    Drove employee engagement initiatives and maintained HRIS data accuracy across the business. Managed end-to-end onboarding and documentation, and grew from Intern to HR Business Partner — earning 3 promotions in two-and-a-half years.

Skills

Things I work on.

Talent Management
Succession, HiPo identification, leadership pipelines
HRBP & Stakeholder Management
Business partnering, org design, workforce planning
Performance Management
Goal architecture, calibration, review cycles
Employee Experience
Onboarding, engagement, lifecycle design
Programs & Initiatives
AC/DC, MTIP, learning journeys
Rewards & Recognition
R&R frameworks, recognition rituals
Analytics & HR Systems
Darwinbox, SAP SuccessFactors, Workday, Oracle HCM
Change Management
Restructures, culture shifts, communications

Education

Education.

  • PGDM, Human ResourcesNMIMS · 2022
  • M.ComIGNOU · 2019
  • B.ComRamanujan College, Delhi University · 2017

Certifications

HR Business Partner · Managing Employee Problems · Communicating with Empathy — LinkedIn Learning

Contact

Say hello.

If you'd like to chat about a role, a project, or just say hi, I'd love to hear from you.